Tashkilaالعربية

Report a problem

The report reaches platform admins. We do not ask for your number, and we give you a reference to follow up with.

Sending as a visitor. We take no phone and no email; the reference is your only trace.

Before you report

If the problem is a message in a room, report it from inside the room — the report arrives with its text and context and is decided in writing.

What we need

What happened, when, and which match or facility. Do not put your phone number in the report text — your account is already known to us by its number.

Where it goes

To the admin console. Every decision is recorded with the name of whoever took it, its reason and its time, and is never erased.

Urgent or safety issues

If anyone is at risk, contact the competent authorities first. The platform organizes bookings; it does not stand in for emergency services.

How to report right now

Until the in-app report path opens, send the details from your account page or from the match room. ⚠ No support email is published yet — it will be added once approved.